Order Status Display
Customer-Facing Real-Time Order Tracking
Keep customers informed with a professional display showing order progress. Two clear columns—'Now Cooking' and 'It's Ready'—with audio alerts and animated highlights. Reduce staff workload while improving customer satisfaction.
Core Features
Everything you need for professional customer-facing order displays
Real-Time WebSocket Connection
Live order updates via WebSocket with automatic reconnection. Orders appear instantly without page refresh.
Flexible Display Types
Choose primary display: Call Number, Table Number, or Order Number. Configurable to match your service style.
Smart Split Order Handling
Intelligent aggregation shows parent order only when all split orders are ready. Perfect for complex orders.
Configurable Audio Alerts
Multiple notification sounds (Slick, Bell, Quick) with adjustable volume. Alert customers without staff intervention.
Highlight Duration Control
Set how long ready orders stay highlighted (30 seconds to 5 minutes). Ensure customers notice their orders.
Full Kiosk Mode
Auto-login with secure credential storage, fullscreen display, screen wake lock, and brightness control.
Advanced Capabilities
Powerful features built on Flutter for native performance
Two-Column Layout
'Now Cooking' shows orders being prepared with elapsed time. 'It's Ready' displays completed orders with pickup notifications.
Display Settings
Customize text size, brightness, enable/disable wait time display. Adjust to your display hardware and environment.
Cross-Platform Flutter App
Native app for Android tablets, iPads, and smart TVs. Optimized performance for continuous operation.
Instant Status Updates
Orders move between columns in real-time as kitchen staff update status via KDS or POS.
Visual Priority Indicators
Color-coded elapsed time shows order urgency. Green for fresh, yellow for waiting, red for priority.
Animated Ready Alerts
Eye-catching pulse animation when orders become ready. Customers instantly notice their order number.
Technical Specifications
Built with Flutter for cross-platform native performance. WebSocket connection ensures instant updates with automatic reconnection handling.
Perfect For
- Fast-casual restaurants with counter pickup
- Quick-service restaurants with high volume
- Food courts and multi-vendor locations
- Cafeterias and self-service dining
- Coffee shops and bakeries
Why Order Status Display?
Reduce staff workload while improving customer experience
Reduce staff workload by 50% - no more calling out order numbers
Decrease customer wait anxiety with visible order progress
Improve pickup efficiency with clear audio and visual alerts
Support split orders with intelligent aggregation
Deploy on any device - tablets, TVs, or dedicated displays
Zero maintenance with auto-login and screen wake lock
Seamless integration with BOS, Self Station, TOS, and KDS
Multi-language support for international customers
How It Works
Order Placed
Customer orders via POS, Self Station, or TOS. Order instantly appears in 'Now Cooking' via WebSocket.
Real-Time Display
Elapsed time updates every second. Color-coded urgency indicators help staff prioritize.
Ready Alert
Kitchen marks order ready via KDS. Audio plays, order moves to 'It's Ready' with pulse animation.
Auto Cleanup
Highlight fades after configured duration (30s-5min). Served orders clear automatically.
Seamless Ecosystem Integration
OSD works with all SciometaPOS self-service solutions
BOS
Back Office System manages OSD settings and monitors all displays centrally.
Self Station
Kiosk orders appear instantly on OSD with call numbers for customer pickup.
TOS
Table orders display table numbers so customers know when to pick up at counter.
KDS
Kitchen marks orders ready in KDS, triggering instant OSD notification.
Ready to Improve Customer Experience?
Start using Order Status Display today and keep your customers informed