Store Name
Café Belle Époque
Type
Café & Bistro
Location
Le Marais, Paris, France
Seats
35
Products Used
A charming Parisian café in Le Marais district transformed their operations with SciPOS. Owner Marie Dubois shares how the system helped reduce wait times and increase customer satisfaction.
Café Belle Époque is a beloved neighborhood café in the heart of Le Marais, known for its fresh croissants and expertly crafted espresso. Every morning, the café experiences intense rush hour traffic from 7:30 to 10:00 AM, with locals grabbing coffee before work and tourists exploring the historic district. Before SciPOS, Marie relied on handwritten orders and a traditional cash register, which created bottlenecks during peak hours and occasional mix-ups between the counter and kitchen.
Marie implemented the complete SciPOS ecosystem: a tablet-based POS at the counter, a Kitchen Display System (KDS) for the pastry preparation area, and a Customer Display System (CDS) facing guests. The KDS eliminated paper tickets entirely—orders now appear instantly on the kitchen screen the moment they're entered. The CDS keeps customers informed about their order total and items, reducing questions and speeding up the checkout process.
Within the first week, Marie noticed a dramatic improvement. Average service time dropped from 3 minutes to under 2 minutes per customer. Kitchen staff no longer needed to decipher handwritten notes—digital orders with clear modifiers (extra shot, oat milk, no sugar) appeared on screen. Monthly revenue increased by 18% simply because the café could serve more customers during the morning rush without sacrificing quality.
"SciPOS was incredibly easy to set up. My staff learned the system in under an hour, and our service speed improved immediately."
— Marie Dubois, Café Belle Époque
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Join thousands of restaurants using SciPOS to streamline their operations.